Once you've purchased your package, our team will be in touch to help you select your preferred travel dates for your upcoming vacation. A confirmed reservation may be rescheduled up to seven (7) days prior to arrival for a charge of $19.95. Should your plans change within seven (7) days of your scheduled arrival, requiring a cancellation and change to your reservation, the equivalent of one (1) night at the currently published retail price ($175-$900) for the applicable resort or hotel at that time will be charged to the credit card used to purchase the vacation package. This fee also applies to No-show reservations.

Our travel alerts page includes information about recent advisories and government mandates that may impact your vacation.

Once you've purchased your package, you'll receive an email with next steps and details on how to choose your preferred travel dates for your upcoming vacation. For more details, see Details of Participation.

Although you may travel together, they may not participate in your timeshare presentation, as we tailor the presentation to your personal vacation interests. Please refer to the Accommodation Details section of the Details of Participation for specifics about your vacation package.

Your package includes accommodations at a participating hotel or resort within the Hilton portfolio. In Orlando, your vacation package could include accommodations at SeaWorld^® Orlando, a Hilton Grand Vacations Club, Tuscany Village, a Hilton Grand Vacations Club, Las Palmeras, a Hilton Grand Vacations Club, Mystic Dunes, a Hilton Vacation Club or Aqua Sol, a Hilton Vacation Club. In Las Vegas, your vacation package could include accommodations at The Boulevard, a Hilton Grand Vacations Club. In Myrtle Beach, your vacation package could include accommodations at Hilton Myrtle Beach Resort or DoubleTree Resort by Hilton Myrtle Beach Oceanfront. Accommodations are subject to availability based on your travel dates.

Depending on your offer, you will receive your incentives, gifts or premiums at the conclusion of your two-hour timeshare presentation. If your offer includes Hilton Honors Bonus Points, please allow six (6) to eight (8) weeks for them to be deposited into your account. You must be a member of Hilton Honors to receive Hilton Honors Points, and your gift does not count towards tier qualification.

During your vacation, you'll attend a timeshare presentation, an approximately two-hour presentation and tour that will introduce you to the many benefits and privileges of vacation ownership with Hilton Grand Vacations. If you are traveling on a vacation package, your timeshare presentation will be scheduled when you book your travel dates, typically the day after your arrival.

There is absolutely no obligation to purchase a Hilton Grand Vacations ownership interest.

If married or living together, both parties must attend the sales presentation together.

Travel must be completed within 12 months from the date of your package purchase.

You may add additional passengers to your cabin based on availability for an additional fee directly with Royal Caribbean Cruise Line.

Once you receive the certificate after your tour it does take 2 weeks to activate in the Royal Caribbean Cruise Line system. At that point you can just call Royal Caribbean direct as instructed on the certificate and you have up to One Year to book your travel dates.

Not a problem, the cruise certificates have a specific upgrade value which can be used toward the purchase of a cruise to a different location or port of call.

The only blackout period is from Dec 24 – Jan 1. If ANY dates in the black out period occur during the cruise, they cannot use the cruise certificate to book. (Ex: Cruise starts on Dec 22 but ends on Dec 24, they would be unable to book using the certificate.)

The cruise is not transferable and is intended for you. However, you are more than welcome to bring any guest of your choice. (if married or cohabitating) Either one of you can travel, so if you would like to use it and bring your child/friend you can do so as long as at least one of you is present and 21 years of age.

No advance notice is required. However, space is limited and reservations should be made as soon as possible.

The 3-or-4 night cruise certificate holds an upgrade value of $659. The 7-night cruise certificate holds an upgrade value of $1,599. Should the Certificate holder(s) choose to upgrade to an alternate itinerary/length of cruise other than what the Certificate entitles the Certificate holder(s) to, the credit upgrade value will be applied and Certificate holder(s) are responsible to pay the differential.

No, U.S. Citizens may sail using their official Birth Certificate and a supporting Government Issued Photo ID, like a driver's license or an identity card.

For more information, guests can be directed here.
https://www.royalcaribbean.com/faq/questions/united-states-citizen-travel-documentation

No. This cruise certificate is only applicable for 3 or 4 night cruise itineraries to the Bahamas or Caribbean or Baja, Mexico. The great news is that if a customer is interested in any other itineraries not included in the cruise certificate, they can convert the cruise certificate using the upgrade value towards most cruise sailings of their choice on Royal Caribbean. What is even better is that this goes towards to lowest, promotional rate available. Rates can be viewed by visiting Royal Caribbean's Website.

The cruise certificates expires 12 months from date of issue. They receive the cruise certificate after the 2 hour Timeshare sales presentation.​

No. The guest does not have to travel during the 12 months. The guest has 12 months to book their dates. They may book within 12 months of certificate issue date, and travel must take place before 3 years.